How long does it take to receive my wholesale shapewear order, and how is shipping handled?

In order to make a purchase, you must be registered in our system. We invite you to sign up here Read carefully and accept our company terms and conditions in order to complete your registration.

After receiving your information, one of our sales executives will reach out to you within the next 24 hours.

Once your information is verified, your account will be approved and you will be able to see all our products and prices.

If there’s an issue with my wholesale shapewear order, how do I return or exchange items?

After the payment of your order is verified, please allow between 2-5 business days to be delivered. (The package can be delivered in the mailbox, if this turns out to be your case, please be aware of your package's arrival).

All the orders that are placed before 12:30 pm (Eastern time) will be shipped the same day the order was placed. We use UPS, but USPS can be considered.

East coast: For orders under $300, the shipment fee is $12 USD. Orders over $300 will be shipped for free.

West coast: For orders under $500, the shipment fee is $15 USD. Orders over $500 will be shipped for free.

What payment methods are accepted on the Cata1og B2B shapewear platform?

Visa

MasterCard

PayPal

Wire Transfer

Bank Deposits

If there has been an irregularity, How can you return the item and request an exchange?

If for any reason you receive a defective product, you have 10 business days to notify and return the unused merchandise, with all the labels still attached.

Please, remember that you have up to 90 days to return the merchandise that complies with our return policies (unused garments with all labels attached). We will add the product's value as a credit to your account once we receive it in our warehouse, so you can place a new order.

What is the minimum order requirement to access Cata1og’s wholesale shapewear and fajas?

To enjoy our exclusive wholesale prices, the minimum order amount for your first purchase is $1,000.00 USD. After the 1st investment, you will be able to place order for less than $1,000.00 USD.

Who can I contact for support with my wholesale Colombian fajas or body shaper order?

You can contact us to the email:

info.us@cata1og.com

You can also call us at the following number:

For Calls only:

+1 786 574 3472

Last updated: Jul 2026